What are infrastructure services, and why are they important for businesses?
Infrastructure services encompass the physical and foundational systems that support IT environments, including network cabling, power protection, and security systems. A strong infrastructure improves reliability, reduces downtime, and supports long-term scalability.
Do you support both new construction and existing facilities?
Yes. Epoch designs and installs infrastructure solutions for new construction projects and upgrades to existing environments. Our approach ensures systems are future-ready while minimizing operational disruption.
What types of cabling and wiring does Epoch provide?
Epoch provides structured cabling for data, voice (including VoIP), video, Wi-Fi, access control, fiber-optic, and other low-voltage systems, including patch panel installation, labeling, network closet organization, and removal of outdated cabling.
Can you design a custom security camera and video surveillance system?
Yes. Epoch assesses each facility to determine appropriate camera placement, coverage, and system configuration. Custom video surveillance solutions include remote access, NVR systems with playback capabilities, and configurations designed to support security and incident review.
How do uninterruptible power supply (UPS) systems protect business systems?
UPS systems provide backup power during outages, helping prevent data loss, hardware damage, and improper system shutdowns. They allow critical equipment to remain operational or shut down safely during power disruptions.
Do you provide support after infrastructure installation?
Yes. Epoch offers ongoing maintenance, support, and troubleshooting to ensure infrastructure systems remain reliable and aligned with operational requirements.
Can infrastructure solutions scale as organizations grow?
Yes. All infrastructure designs are developed with scalability in mind, allowing systems to expand and adapt as organizational needs evolve.
How often should infrastructure systems be reviewed or inspected?
Infrastructure should be reviewed periodically, particularly when technology changes or business needs evolve. Regular reviews help identify capacity limitations, aging components, and potential risks before they affect performance.
