Building the Standard

IT Services in New Haven

As the digital world continues to evolve, a strong IT infrastructure is essential to your business’s success. At Epoch IT, we are committed to becoming New Haven’s leading Managed Services Provider (MSP), offering full-spectrum IT solutions that ensure your technology runs smoothly.

Whether you manage a small business or a large corporation, our managed IT services provide the knowledge and reliability you need to handle today’s IT complexities, from proactive management to advanced security, allowing you to prioritize business growth.

Benefits of Choosing Managed IT Services

Efficiency in Costs: Benefit from cost-effective IT management solutions.
Professional Expertise: Rely on our team’s deep industry knowledge.
Robust Security: Ensure your business is protected with top-notch security systems.
Enhanced Operational Efficiency: Experience higher productivity with reliable IT support.
Scalable IT Solutions: Easily scale your IT infrastructure as your business grows.
Focus on Business Goals: Let us manage IT while you focus on strategic goals.
Preventive IT Maintenance: Regular upkeep to avoid potential disruptions.
Access to Advanced Technology: Utilize the most recent technologies to your advantage.

Our Managed IT Services

At Epoch IT, we build the standard for managed IT services, security, and cloud solutions in New Haven. Our offerings include:

Network Management

Overseeing the maintenance of network infrastructure.
Ensuring the network’s peak performance and uptime.
Proactively detecting and mitigating network issues.

Security Management

Installing and configuring firewalls, antivirus, and intrusion detection systems.
Conducting regular security assessments and vulnerability identification.
Managing security patches and performing updates.
Implementing data encryption and secure backup strategies.

Cloud Services

Facilitating cloud platform migration, including AWS, Azure, and Google Cloud.
Overseeing data storage, backups, and disaster recovery.
Managing and optimizing cloud resources for efficiency.
Ensuring scalability and optimized resource usage.

Help Desk and Technical Support

Providing around-the-clock IT support services.
Delivering user training and ongoing technical support.
Offering remote and on-site troubleshooting assistance.

Data Backup and Recovery

Setting up automated backup solutions.
Developing and implementing disaster recovery plans.
Testing backup integrity regularly.

Software Management

Handling the installation, updates, and patching of software.
Managing software licenses and ensuring compliance with licensing agreements.
Monitoring application performance for consistent operation.

Hardware Management

Procuring, installing, and configuring hardware devices.
Conducting regular maintenance and upgrading hardware systems.
Managing warranties and repairs for hardware equipment.

Compliance and Auditing

Conducting compliance audits and preparing reports.
Ensuring compliance with industry regulations such as HIPAA and GDPR.
Developing and enforcing policies to meet regulatory requirements.

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Why Epoch IT are the Top Managed Services Provider in New Haven

Cost Efficiency

Save on IT management costs with Epoch IT’s New Haven services, featuring fixed monthly rates.

Scalability

Our flexible IT solutions in New Haven to grow with your business, adapting to your needs.

Expertise and Experience

Epoch IT’s experienced team in New Haven delivers top-tier IT support and technology.

Enhanced Security

Our robust security measures keep your New Haven business safe from cyber threats.

Increased Productivity

Epoch IT’s proactive management ensures your New Haven operations run smoothly and efficiently.

Access to Latest Technology

Epoch IT provides your New Haven business with the latest in IT technology and innovations.

Proactive Maintenance

With regular maintenance and continuous monitoring, Epoch IT keeps your systems running efficiently.

Focus on Core Business

Let us handle your IT services so you can focus on expanding your New Haven business.

Community Reviews

Building the standard for community satisfaction.

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Rey

The best service possible! The staff is really down to earth and quick to reply. Great deal for the quality you get. Procured a battery as well as replaced a laptop battery for me with turnaround 2-3 days :D I will definitely be back if I have any more issues.

Brian

All computer repairs, diagnosis, custom builds, Etc they do amazing work. Highly recommended 10/10

YoRamses

Great service! Very friendly and provides excellent support will visit them again in the future!

brooklynmotorworks

Friendly, accessible, professional, and fast. Fantastic customer service.

Jeffrey L.

These guys are INCREDIBLE and FAST. I spilled water on my laptop, brought it in that morning. By the evening I had a fully working device, cleaned out fan, and a faster laptop. Well worth it! Can’t recommend them more.

When technical issues arise, they help us to resolve them promptly, professionally, and always with a pleasant interaction. We value Vermont Panurgy (now Epoch) and have no hesitation in recommending them to other small businesses.

Thank you to you and your staff for keeping our computers and communications running. Couldn’t have made it without you.