Building the Standard

Managed Services Provider (MSP) in NY

With the digital landscape constantly shifting, maintaining a resilient IT infrastructure is essential for business success. Epoch IT is dedicated to becoming the go-to Managed Services Provider (MSP) in NY, delivering holistic IT solutions that keep your technology in peak condition.

No matter the size of your business, our managed IT services bring the expertise and stability you need to tackle the challenges of today’s IT environment, from proactive management to sophisticated security, so you can prioritize growing your business.

Benefits of Managed IT Services

Budget-Friendly: Lower IT costs with our cost-efficient management services.
Expert Knowledge: Utilize the experience of our IT professionals.
Top-Tier Security: Guard your data with our enhanced security solutions.
Increased Operational Efficiency: Boost productivity by minimizing system downtime.
Growth Scalability: Adjust your IT resources to match your business’s expansion.
Focus on What Matters: Allow your team to concentrate on core business areas.
Ongoing Maintenance: Benefit from proactive maintenance to keep systems running smoothly.
Access to Technology: Leverage the latest technological advancements.

Our Managed IT Services

At Epoch IT, we build the standard for managed IT services, security, and cloud solutions in NY. Our offerings include:

Network Management

Managing and supporting network infrastructure.
Ensuring optimal performance and consistent uptime.
Actively identifying and resolving network issues.

Security Management

Configuring firewalls, antivirus solutions, and intrusion detection systems.
Performing regular security audits and vulnerability assessments.
Overseeing security patches and updates.
Implementing data encryption and secure backup methods.

Help Desk and Technical Support

Delivering 24/7 support for IT issues.
Providing remote and on-site troubleshooting services.
Offering user training and support.

Cloud Services

Facilitating migration to cloud platforms like AWS, Azure, and Google Cloud.
Administering and fine-tuning cloud resources and services.
Ensuring scalability and optimizing resource usage.
Managing data storage, backups, and disaster recovery.

Data Backup and Recovery

Deploying automated backup solutions.
Regularly testing backup systems for integrity.
Creating and implementing disaster recovery strategies.

Hardware Management

Sourcing, installing, and configuring hardware.
Performing routine maintenance and upgrades.
Managing hardware warranties and repairs.

Software Management

Managing software installations, updates, and patches.
Overseeing software licensing and compliance.
Monitoring application performance for optimal operation.

Compliance and Auditing

Ensuring adherence to industry standards such as HIPAA and GDPR.
Conducting compliance audits and preparing reports.
Developing and enforcing compliance policies.

Why Epoch IT is the Ideal Managed Services Provider in NY

Financial Efficiency

With Epoch IT in NY, you can achieve significant cost reductions. Outsourcing IT management cuts down on the expenses of an internal team, offering predictable monthly costs tailored to your needs.

Industry Expertise

Our team’s extensive experience and certification in IT mean you benefit from the latest technologies and practices, keeping your systems secure and up-to-date.

Advanced Security

We prioritize your business’s security by implementing real-time monitoring and data encryption, ensuring protection from cyber threats.

Increased Productivity

Epoch IT’s proactive IT management reduces downtime, enhancing your operational efficiency and ensuring seamless business operations.

Scalable Services

Epoch IT offers scalable managed services that adapt to your growing NY business, removing the need for substantial infrastructure investments.

Business Focus

By choosing Epoch IT, you can focus on your core business activities while we manage and optimize your IT systems.

Proactive System Management

We provide regular maintenance and 24/7 monitoring to prevent issues and keep your IT systems running smoothly.

Access to Modern Technology

Epoch IT provides you with the latest technological solutions, from cloud computing to advanced cybersecurity, to keep your business competitive.

Community Reviews

Building the standard for community satisfaction.

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Rey

The best service possible! The staff is really down to earth and quick to reply. Great deal for the quality you get. Procured a battery as well as replaced a laptop battery for me with turnaround 2-3 days :D I will definitely be back if I have any more issues.

Brian

All computer repairs, diagnosis, custom builds, Etc they do amazing work. Highly recommended 10/10

YoRamses

Great service! Very friendly and provides excellent support will visit them again in the future!

brooklynmotorworks

Friendly, accessible, professional, and fast. Fantastic customer service.

Jeffrey L.

These guys are INCREDIBLE and FAST. I spilled water on my laptop, brought it in that morning. By the evening I had a fully working device, cleaned out fan, and a faster laptop. Well worth it! Can’t recommend them more.

When technical issues arise, they help us to resolve them promptly, professionally, and always with a pleasant interaction. We value Vermont Panurgy (now Epoch) and have no hesitation in recommending them to other small businesses.

Thank you to you and your staff for keeping our computers and communications running. Couldn’t have made it without you.

Our Technology Partners

Building the standard for community partnerships in NY.

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Frequently Asked Questions

How Do Managed IT Services Enhance Security?

Our Managed IT Services in NY provide advanced security features, including real-time monitoring, data encryption, and regular vulnerability assessments. These measures help protect your business from potential cyber threats.

What IT Support Can Businesses Expect from Managed Services?

As an experienced and highly-trusted MSP in NY, your business can rely on our services for 24/7 monitoring, fast issue resolution, and expert guidance. We ensure your IT systems are always up and running, minimizing disruptions to your operations.

How Do Managed IT Services Scale with My Business?

Our Managed IT Services in NY are designed to scale as your business grows. We provide flexible solutions that adapt to your changing IT needs, ensuring seamless integration and continued support as your company expands.

What IT Services Are Included in Your NY Managed IT Solutions?

We offer a full range of Managed IT Services in NY, including network management, cybersecurity, cloud services, data backup, and disaster recovery. Our solutions are customized to meet the specific needs of your business.

How Do Managed IT Services Save Businesses Money?

By outsourcing your IT needs to a Managed IT Services provider in NY, you reduce the costs associated with hiring and maintaining an in-house IT team. Our services offer predictable monthly fees and minimize downtime, saving you money in the long run.

Why Are Managed IT Services Ideal for NY Companies?

Managed IT Services provide NY companies with proactive IT management, continuous monitoring, and expert support. This approach ensures that your IT systems are always optimized, allowing you to focus on business growth.

What’s the Difference Between Managed IT Support and Traditional IT Support?

Managed IT Support in NY focuses on preventing problems before they occur, whereas traditional support often deals with issues after they arise. This proactive approach reduces downtime and keeps your IT systems running smoothly.

Are Your Managed IT Services in NY Compliant with Local Regulations?

Yes, our Managed IT Services in NY are designed to comply with local regulations and industry standards. We ensure your business remains compliant while receiving top-tier IT support and management.

Building the Standard

Contact Epoch